FAQ
 |
|
TRUCKS
MOTORCYCLES
RECREATIONAL VEHICLES
BOATS
POWER SPORTS
AIRCRAFT
HEAVY MACHINERY
WATER SPORTS
Where will my vehicle be advertised?
MotorsByOwner.com will advertise your vehicle throughout your advertising term. The $269 fee covers advertising on websites such as MotorsByOwner.com, eBay,Yahoo,Cragslist, All The Web, Alta Vista, and Overture Search Engines, and various highly trafficked used vehicle websites.
Your ad is generally completed in 48hrs from the time we receive your photos. Once completed, you will receive an email containing information on how to view your advertising links only for those with upgrade services.
The quickest way to send us the 24 photos of your vehicle is thru email to sales@motorsByOwner.com . Please send only less than 10mb(10 photo or less at a time) photos per email and remember to put you first and last name as the subject of each email so that we can quickly post your photos to your ad.
You can mail your photos using a CD. Mail to. MotorsByOwner.com 8351 SW 124 Ave. Suite#103, Miami, FL 33183
Once we receive your photos over email our photo specialist will reply back to you with a notice of acceptance. If you have emailed them and they are not posted 48 hours after you emailed them, please call customer service to confirm that we received them. In the case of photos sent to us by mail, please call customer service to confirm that we received them.
Simply go to MotorsByOwner.com, click on "my account" at the top right-hand side, enter your user name and password, and click Login. You will then have full access to your account. NOTE: Your user name and password are case sensitive.
Once logged in to your account, you can click on the "edit" link and make any necessary changes to your account. Make sure to click on the "update ad" button at the bottom of the edit page.
Simply click on the "view links" button in your account area. You can then view all of your advertising links on an individual basis.
Some of the advertising links may expire after a specified length of time. These links can be renewed free of charge by calling our customer service department 1(786)299-1150.
The MotorsByOwner.com home page allows you to search for vehicles by type of vehicle, year, make, and model. If you have conducted a search and still cannot find your vehicle listed, please call customer service for assistance. (MON thru SAT 9am to 6pm / 1(786)299-1150
Do not hesitate to contact the customer service dept and request an account overview. An acct overview often helps a seller who may not be receiving the kind of activity originally desired. Additional advertising, price check, additional ad description, etc. whatever the case may be, in most cases an acct overview can help drive more traffic to your vehicle.
MotorsByOwner.com has negotiated reduced shipping rates with our shipping affiliates. An interested buyer can simply go to MotorsByOwner.com, click on the "shipping" link, and get an actual quote on shipping charges.
As MotorsByOwner.com guarantees to advertise until sold, you are not required to sell your vehicle through MotorsByOwner.com. If you do sell your vehicle on your own, please call or email our customer service department to let us know so that we may deactivate your ads. Support@motorsByOwner.com
As stated in our Advertising Confirmation Document, all advertising services are final and no refunds will be issued.
MotorsByOwner.com assists you in the sale of your vehicle, but does not sell your vehicle for you. We will refer serious offers to you for you to negotiate. It is your vehicle and you have the final decision on who will purchase the vehicle and for how much. We are here to assist you with a wide variety of additional services besides just the advertising, ranging from World Wide Shipping, Extended Warranties, to Financing.
MotorsByOwner.com will advertise your vehicle throughout your advertising term. The $269 fee covers advertising on websites such as MotorsByOwner.com, eBay,Yahoo,Cragslist, All The Web, Alta Vista, and Overture Search Engines, and various highly trafficked used vehicle websites.
When will my ad be up and running?
Your ad is generally completed in 48hrs from the time we receive your photos. Once completed, you will receive an email containing information on how to view your advertising links only for those with upgrade services.
How do I send my photos?
The quickest way to send us the 24 photos of your vehicle is thru email to sales@motorsByOwner.com . Please send only less than 10mb(10 photo or less at a time) photos per email and remember to put you first and last name as the subject of each email so that we can quickly post your photos to your ad.
What if I don't have email?
You can mail your photos using a CD. Mail to. MotorsByOwner.com 8351 SW 124 Ave. Suite#103, Miami, FL 33183
How will I know if you received my photos?
Once we receive your photos over email our photo specialist will reply back to you with a notice of acceptance. If you have emailed them and they are not posted 48 hours after you emailed them, please call customer service to confirm that we received them. In the case of photos sent to us by mail, please call customer service to confirm that we received them.
How do I log in to my account?
Simply go to MotorsByOwner.com, click on "my account" at the top right-hand side, enter your user name and password, and click Login. You will then have full access to your account. NOTE: Your user name and password are case sensitive.
Why would I need to log in to my account?
MotorsByOwner.com gives you full access to your account. You can upload photos, update pricing, change features of your vehicle, update your mileage, view your links, etc.
Whenever you make changes to your account, MotorsByOwner.com is notified and will put in a request to have the changes made on all affiliated sites. (Changes take approximately 2 to 4 business days till ALL advertising is updated)
How do I change something in my ad?
Once logged in to your account, you can click on the "edit" link and make any necessary changes to your account. Make sure to click on the "update ad" button at the bottom of the edit page.
How can I see where my vehicle is being advertised?
Simply click on the "view links" button in your account area. You can then view all of your advertising links on an individual basis.
What if I click on a link and cannot view my ad?
Some of the advertising links may expire after a specified length of time. These links can be renewed free of charge by calling our customer service department 1(786)299-1150.
What if I have searched for my vehicle on MotorsByOwner.com and cannot find it listed?
The MotorsByOwner.com home page allows you to search for vehicles by type of vehicle, year, make, and model. If you have conducted a search and still cannot find your vehicle listed, please call customer service for assistance. (MON thru SAT 9am to 6pm / 1(786)299-1150
How long will it take to sell my vehicle?
While MotorsByOwner.com makes no claims to have any vehicle sold within any specific timeframe, our average turnaround time is approximately 4-8 weeks. We do guarantee to advertise your vehicle until it sells! Even more than that, our customer service dept is here to work with you until the vehicle is sold!
Do not hesitate to contact the customer service dept and request an account overview. An acct overview often helps a seller who may not be receiving the kind of activity originally desired. Additional advertising, price check, additional ad description, etc. whatever the case may be, in most cases an acct overview can help drive more traffic to your vehicle.
Why haven't I received any calls from MotorsByOwner.com?
Part of the service that we provide is to handle the influx of inquiries on your vehicle. We will contact you once we have received an offer from an interested buyer or an interested buyer asks specific questions about your vehicle that only you would know.
We DO NOT contact you every time we receive an inquiry. Far too often a potential buyer may be browsing at the vehicles on the site, and find many vehicles that interest them. We always want to be 100% sure that the potential buyer can financially afford the vehicle prior to contacting you. Rest assured, it's just a matter of time before MotorsByOwner.com finds that right buyer for your vehicle! And when we do, you'll be the first person we contact.
What if I have a buyer for my vehicle that needs financing?
Please refer anyone who would like to apply for financing to our customer service department. One of our representatives will assist your buyer with this process.
What if an interested buyer lives far from me and needs to have the vehicle shipped?
MotorsByOwner.com has negotiated reduced shipping rates with our shipping affiliates. An interested buyer can simply go to MotorsByOwner.com, click on the "shipping" link, and get an actual quote on shipping charges.
Can I sell my vehicle on my own?
As MotorsByOwner.com guarantees to advertise until sold, you are not required to sell your vehicle through MotorsByOwner.com. If you do sell your vehicle on your own, please call or email our customer service department to let us know so that we may deactivate your ads. Support@motorsByOwner.com
Will I get a refund if I sell it on my own?
As stated in our Advertising Confirmation Document, all advertising services are final and no refunds will be issued.
Why is the price for my vehicle different on some of the links?
Some of the sites that your vehicle will be advertised on are auctions. In the case of an auction, the starting bid price may be lower than your actual asking price or bottom line price to create additional interest in the vehicle.
How do I know that MotorsByOwner.com will not sell my vehicle for less than I want?
MotorsByOwner.com assists you in the sale of your vehicle, but does not sell your vehicle for you. We will refer serious offers to you for you to negotiate. It is your vehicle and you have the final decision on who will purchase the vehicle and for how much. We are here to assist you with a wide variety of additional services besides just the advertising, ranging from World Wide Shipping, Extended Warranties, to Financing.
